At AiVissta ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or interact with our team.
1. Information We Collect
We collect personal and business information to provide our marketing and AI appointment-setting services effectively. This may include:
Contact details: name, email address, phone number, company name, and job title.
Account access: credentials or permissions you grant us to manage advertising or CRM accounts.
Marketing data: ad performance, campaign metrics, leads generated, and website analytics.
Communication data: messages, emails, or chat interactions with our team or AI systems.
Technical data: browser type, IP address, cookies, and usage statistics (via analytics tools).
2. How We Use Your Information
We use your information to:
Deliver and manage our marketing and AI appointment-setting services.
Improve ad performance, targeting, and automation systems.
Communicate with you about projects, updates, and support.
Maintain legal and accounting compliance.
Send relevant marketing or educational materials (with your consent).
We will never sell your data to third parties.
3. Legal Basis for Processing (GDPR)
If you are located in the EEA, we process your personal data under one or more of the following bases:
Performance of a contract: to fulfill our service obligations.
Legitimate interests: to improve and market our services responsibly.
Consent: when you opt-in to receive marketing or share specific data.
Legal obligation: to comply with tax, accounting, or regulatory requirements.
4. Data Sharing
We may share your information with:
Trusted service providers (e.g., Meta, Google, CRM or automation tools) who help us deliver our services.
Professional partners such as accountants, legal advisors, or contractors under confidentiality agreements.
Authorities when required by law or to protect our legal rights.
All partners are required to handle data securely and in compliance with GDPR.
5. Data Storage and Security
We store your data securely using encrypted systems and access controls. We retain data only for as long as necessary to provide our services or meet legal requirements.
If you end your service with us, we will delete or anonymize your data upon request, unless retention is legally required.
6. Your Rights (under GDPR)
You have the right to:
Access and request a copy of your personal data.
Correct or update inaccurate information.
Request deletion ("right to be forgotten").
Restrict or object to data processing.
Withdraw consent at any time.
Lodge a complaint with your local data protection authority (in Norway, Datatilsynet).
Our website may use cookies or analytics tools to improve performance and user experience. You can adjust or disable cookies in your browser settings at any time.
8. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised "Last updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact: